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Guest Services

Guest Services Volunteers 

Join our caring and committed team of Guest Services Volunteers and help bring hope and happiness to critically ill children and their families.

You can help families in their darkest hour by joining our team of committed Guest Services Volunteers (GSV). GSVs help provide our guest families with a comfortable stay so that they may focus on their critically ill child. Many of our GSVs fall in love with our House and stay for many years; we even have a few volunteers who have been with us since our doors opened 32 years ago.

Our volunteers truly are the heart of our House and they make such a difference in the lives of our guest families. We’re looking for special people to take on this rewarding role.


Become a Member of our GSV Team

  1. Complete the online application.

  2. Submit an authorization for background check.  Review your rights here.  

  3. Meet with one of our Guest Services Volunter staff  to learn more about our House and the ways you can help.

  4. Attend an orientation and get the training you need to help our critically ill children. 


The Gift of Volunteering


Guest Services Opportunities

Click here for more information on all of our volunteer positions.

Our Amazing Volunteers

Our House simply could not care for our guest families like we do without volunteer support. Volunteering at our House is both a rewarding and challenging responsibility:

  • Our GSVs interact with the public, staff, and other volunteers.
  • In addition, our GSVs interact with our critically ill children and their family members who may be enduring extreme stress.
  • We entrust our volunteers with confidential information.
  • We depend on our GSVs on their regularly scheduled shifts (at least two four-hour shifts per month for one year).
  • To ensure a safe, healing environment, we ask that all potential volunteers are 18 years of age or older, can submit personal references, and will allow us to conduct a background check.
  • Our volunteers may develop deep bonds with our guest families, and we provide training to help ensure professional boundaries are maintained.
  • There will be times when GSVs are working with others and times when they are working individually.
  • In addition, there will be times when GSVs are putting their talents to use and times when they are in a new situation, learning new skills.