Large family with a cake celebrating 100 days post transplant for teenage son

Waiting for a room

Please be aware that we often have a long waiting list. Once a room becomes available, we will contact you. We ask that, while you wait for a room, you complete the necessary check-in forms below. Please note: Insurance/Medicaid may cover your stay but may require pre-approval on your part. Please check with them prior to arriving.

Patients of Cincinnati Children’s may be able to help you locate temporary housing alternatives until we call to offer you a room. Learn more about Cincinnati Children’s Guest Services or contact them at 513.636.5009.


When a room is available for you, we will call you to schedule a time to check in. If you have booked a short-term room and have been confirmed for the dates you requested, we will call you the day before your scheduled arrival to set an approximate time for your check-in.

Please note: If this is your first visit our check-in will take around 10 minutes.

Please bring the following with you to check in:

  • Your photo ID.
  • Your insurance/Medicaid card and information. Coverage may require obtaining pre-approval on your part. Please check with your insurance prior to arriving.