When a room is available for you
When a room is available for you, we will call you to schedule a time to check in. If you have booked a short-term room and have been confirmed for the dates you requested, we will call you the day before your scheduled arrival to set an approximate time for your check in.
Please note: If this is your first visit our check in will take between 30 to 60 minutes. Returning guests can expect a shorter time frame.
Please bring the following with you to check in:
- Your photo ID.
- Your insurance/Medicaid card and information. Coverage may require obtaining pre-approval on your part. Please check with your insurance prior to arriving.
- Our House has an access control system to help keep our families safe. We ask for a deposit of $5 each for the FOB’s that you will be using to open your door. This will need to be in cash or a check that will be returned when you check out and return the FOB’s.